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After-install care

Care guides for your turf

Five of our turf lines have their own after-install care guide: the first 30 days, a routine care schedule, do’s and don’ts, quick fixes for spills, and the reflected-sunlight heat warning. Find yours below, read it online or download the PDF.

  • Guides for five turf lines
  • Read online or download the PDF
  • One professional service a year
Find your guide

Five lines, five guides

The turf line is in the title of your care guide. Each page below is that guide, with the PDF alongside it.

Front yard

Signature 50

Our premium front-yard turf, built for year-round curb appeal. The routine that keeps it full and upright.

Estate & pool

Estate 84

Our luxury flagship, built for pool surrounds, estate grounds and entertaining spaces. Includes the pool-edge rules.

Putting green

Tour Master

Built for a true, grain-neutral roll. The brushing, cup care and ball-roll checks that keep it that way.

Not sure?

Which turf do I have?

Call or text us and we will look it up. The full specification of every line is on the turf range page.

What’s inside

What every guide covers

Two pages, written for the person who will actually look after the lawn. The same four parts in every guide, with the details that change from line to line.

The first 30 days

Seams are bonded with adhesive and keep curing after the crew leaves, so traffic stays light on day one. Sand on the surface in the first two weeks is infill settling: brush it back in, never blow it off. At 30 days, walk the lawn; anything flat, lifted or visible is fixed at no charge.

A routine you can keep

A weekly blow-off, brushing the high-traffic areas every two or three weeks, a monthly rinse, more blowing in fall, and one professional service a year. Pet lawns add a daily pick-up and a monthly enzyme clean; greens add a seasonal ball-roll check.

Do’s and don’ts

A stiff synthetic broom, not a wire brush or a close-range pressure washer. Mild dish soap, not solvents or bleach. Lift furniture rather than drag it, keep grills on a pad, and call before adding any infill.

Quick fixes and the warranty

What to do about drinks, gum, pet waste and oil, plus the reflected-sunlight warning every owner should read. The Signature 50, K9 Guard Ultra, The Reserve and Estate 84 guides end with the warranty terms: coverage applies when the lawn is maintained as the guide describes, and unapproved infill, chemical damage, burns and alterations by others are not covered.

Three rules

The three things that protect your turf

Most of the care is a hose and a broom. These three come up in every guide.

Rule one

Call before adding infill

Each line is installed with a specific infill. Signature 50 uses 20/40 silica sand only, K9 Guard Ultra uses ZeoFill and Envirofill only, and a Tour Master green uses fine 30/50 silica only. The Reserve is installed with 20/40 silica or an Envirofill or HydroChill upgrade, and Estate 84 with Envirofill, or HydroChill or Greenplay Cork at pool surrounds, so any top-off has to match what was installed. The wrong one traps urine on a pet lawn or ruins the roll on a green, and unapproved infill is not covered on the lines that carry a warranty.

Rule two

Watch for reflected sunlight

Energy-efficient (Low-E) windows, glass doors, and shiny surfaces can focus sunlight onto turf and melt or distort the fibers. If you notice a shiny streak or a warped patch near a window, let us know right away. A screen, film, or awning usually solves it.

Rule three

Book the annual service

A deep power-brush, an infill check and top-off, and a seam and edge inspection, with the extras each line needs: ZeoFill replenishment and an enzyme treatment on pet lawns, a pool coping check on Estate 84, a cup service on a green. On a lawn it restores a like-new, upright finish, and on a green it restores tournament-ready speed. On Signature 50, K9 Guard Ultra, The Reserve and Estate 84 it also protects your warranty.

Questions

Care guide questions

The turf line is in the title of your care guide. There are five guides: Signature 50, K9 Guard Ultra, The Reserve, Estate 84 and Tour Master. If you are not sure which you have, call or text (469) 797-0334 and we will tell you.

Keep foot traffic light for the first 24 hours: the seams are bonded with adhesive and keep curing after the crew leaves. In the first two weeks you may see sand on the surface as the infill settles; brush it back in with a stiff synthetic broom rather than blowing it off. At 30 days, walk the lawn and look for flat spots, lifted edges or visible seams. Call us and we will re-brush, top off infill or re-secure the area at no charge.

It is the infill settling into the thatch, and it is normal in the first two weeks after an installation. Brush it back in with a stiff synthetic broom. Do not sweep or blow it off the lawn: the infill is what weighs the turf down and keeps the fibers upright.

Call us first. Each line is installed with a specific infill. Signature 50 uses 20/40 silica sand only, K9 Guard Ultra uses ZeoFill and Envirofill only, and a Tour Master green uses fine 30/50 silica only. The Reserve is installed with 20/40 silica or an Envirofill or HydroChill upgrade, and Estate 84 with Envirofill, or HydroChill or Greenplay Cork at pool surrounds, so a top-off has to match what was installed. The wrong one causes real damage: silica sand, play sand or crumb rubber on a pet lawn trap urine, and Envirofill or standard sand on a putting green ruins the roll. Unapproved infill is also excluded from the warranty on the lines that carry one.

A deep power-brush, an infill check and top-off, and a seam and edge inspection. On K9 Guard Ultra it also includes a ZeoFill replenishment and an enzyme treatment; on Estate 84 a pool coping check; on a Tour Master green a cup service. The lawn guides describe it as restoring a like-new, upright finish, and the Tour Master guide as restoring tournament-ready speed. On the four lines that carry a warranty, it also protects it. See turf cleaning and maintenance and repair.
Annual service

Book your annual service

Tell us which line you have and when it was installed. We will schedule the deep power-brush, infill top-off and seam inspection your guide calls for, and look at anything that needs attention while we are there.

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